Customer Service Representative

Strong communication skills and a positive, problem-solving attitude.

High attention to detail and the ability to stay organized while multi-tasking.

Experience with MS Office (bonus if you have a graphic design or printing background!).

Northwest Center is committed to offering reasonable accommodations to applicants with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at

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jobs@nwcenter.org

Competitive and affordable Medical (including hearing & hardware coverage!), Dental, Vision, Disability, and Life Insurance

10 Accrued Paid Time Off Days Annually

7 Paid Holidays + 1 Day of Floating Holiday; 2 Floating Holiday days annually after one year

Parental Leave & Paid Compassion Leave

Retirement 401(K) with a company match

Employment Assistance Program (EAP) via Spring Health

Ability to operate phone system to answer calls from offsite customers.

Support customers over the phone and email.

Successfully operate all technology provided in accordance with training.

Respond promptly to customers with phone calls and emails.

Ability to complete tasks with limited supervision.

Maintain a collaborative and professional relationship with other staff.