oscar
Associate, Process Improvement
At a Glance
- Location
- New York, United States
- Work Regime
- hybrid
- Experience
- 3+ years
- Compensation
- he base pay for this role is: $96,876 - $127,149 per year. You are also eligib
- Posted
- 2026-05-27T14:41:16-04:00
Key Requirements
Required Skills
Certifications
- Lean
- Six Sigma
Domain Knowledge
- Automation
- Education
- Engineering
- Insurance
- Medical
Benefits & Perks
ion in Oscar's unlimited vacation program, and annual performan
Oscar is the first health insurance company built around a full stack techn
Requirements
2+ years of experience with end-to-end project management
2+ years of experience designing and improving workflows and standing up accompanying operating and technical procedures
2+ years of experience using data software such as Excel, SQL, Python or other data analytics tools
1+ years of experience using AI tools to guide process optimization, task automation, or analytical insights.
We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives.
Artificial Intelligence (AI):
Responsibilities
You will work with business and technical stakeholders to solve operational problems, improve internal workflows, and represent service-delivery needs in company-wide projects.
You will support the design, optimization, and implementation of processes to guide efficiency, reduce member/provider friction, and support technology modernization.
This requires conducting root-cause analysis, documenting requirements, building project plans, analyzing performance metrics, and managing change across multiple projects simultaneously.
You will report into the Product Implementation Manager.
Lead the end-to-end management of operational improvements and workflow optimization projects, driving collaboration, seamless adoption and completion.
Improve readiness for strategic implementations and technology launches by developing training materials, creating clear communications, and updating internal knowledge management repositories to minimize colleague friction.