IT Operations Specialist

2+ years of prior Helpdesk experience

Benefit offerings to be discussed throughout interview process.

People of all genders are always meant equally; for linguistic simplification and better readability, only the masculine form is used in the text.

LEONI processes your application data in an IT-system that is consistent across the company and uses Foreign Service providers. By sending your application, you agree to this procedure. LEONI ensures the compliance with data protection.

LEONI Wiring Systems, Inc.

Responds to incoming calls / mails / chats / Self-service portal contacts / service requests based on GSD standards

Diagnoses and resolve issues with the help of developed knowledge and knowledge base

Asks additional questions to End User if requested by higher Levels

Accurate recording of issues in the ITSM Ticketing Tool of Customer and assigns to the appropriate team for execution

Handles incoming user / access permission request as well as other service requests until execution

Maintain and support a high availability of Data Center infrastructure

LEONI is a global provider of products, solutions, and services for energy and data management in the automotive industry. With around 86,000 employees in 21 countries and EUR 3.9 billion in sales in 2025, we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.

We believe that meaningful connections drive innovation and success. At LEONI, you will join a diverse, international, and collaborative team shaping the future of mobility, from autonomous driving to alternative drives and smart charging solutions.

Since mid‑2025, we have been part of the Luxshare Group, one of the world’s leading solution providers for consumer electronics, communications and data centers, automotive, and medical industries, based in China. Join us and help shape the future of connectivity together.