Multi-Office Operations Manager Outpatient Oncology

Exceptional written and verbal communication skills

Analytical thinking skills and the ability to exercise sound judgement when making decisions

Must be customer service oriented and prepared to liaise with patients, their families and other care providers

Extremely organized and detail oriented

Ability to delegate tasks as needed

Ability to spend extended periods of time sitting at a desk

The Operations Manager serves as the operations leader for multiple clinic locations in the Kissimmee, FL area, and is responsible for all day-to-day operations of assigned sites to ensure that they are safely meeting all patient care objectives of The Oncology Institute. In addition to providing exceptional patient care services at your assigned locations, the office manager has the responsibility to ensure locations are adhering to OSHA regulatory standards, following all safety protocols, and managing patient care in a HIPAA-compliant way to protect patient privacy. The Operations Manager has multiple direct reports including supervisors, front and back-office staff and is critical in ensuring their assigned clinic locations perform at or above defined operational, quality, and financial metrics.

Live and exemplify TOI core values, providing outstanding customer service and promoting a positive experience for patients and staff members.

Partner in the recruitment, hiring and training of new staff members

Design and implement business strategies to help the clinic meet organizational goals

Manage staff by assigning and delegating tasks as needed