Employment Support Specialist (Contract)

In-depth knowledge of an academic discipline normally acquired through the completion of an undergraduate degree (examples: Adult Education, Career Counselling, Social Science or equivalent). Work involves application of theoretical knowledge to job-related problems.

(Cases for Equivalency will be considered);

1-3 years of experience in related field.

Strong knowledge of Employment Ontario ES model and other employment sector programs.

Demonstrated ability to work under pressure and to adapt to program changes when required.

Commitment and ability to work with diverse groups.

Contract Duration:

May 1, 2026 to March 31, 2027

Comprehensive Medical, Vision, and Dental Coverage

Life Insurance and Long-Term Disability Benefit

Multi-Sector Pension Plan: Employer’s contribution of 5.75% and Employee Contribution of 3.25%

Guides clients in the development of their employment service plans.

Responsible for 10 monthly job starts (employment outcomes)

Monitors clients from intake to achievement of service plan objectives

Follows up with clients at least once per month to monitor clients’ progress

Tracks, monitors and achieves assigned individual targets for number of clients and employment and training outcomes to support program performance commitments.

Ensures that comprehensive case notes and other written documentation and statistics for each file is consistently up to date in the FFAI and CaMS databases.

Join YWCA Toronto, where intersectional feminism, community voices, and social justice drive lasting change. We welcome women and gender diverse people of all identities into a workplace rooted in equity, collaboration, and inclusion.

The Employment Support Specialist, is responsible for assisting unemployed individuals with their career, employment and training goals under the Job Search Assisted Services component of the Integrated Employment Services (IES) model and for contributing to quality service delivery. They are required to maintain an effective working relationship with the team and the extended community in accordance with the Mission and Policies of YWCA Toronto.

ABOUT YWCA TORONTO – YWCA EMPLOYMENT CENTRE (2425 EGLINTON AVENUE EAST)

YWCA Toronto Employment Centre at 2425 Eglinton Avenue East, is a customer-focused program model for job seekers and employers, with focus on women, young women and gender-diverse people. This program is also open to men. The YWCA Toronto Employment Centre is part of the Integrated Employment Services (IES) in Toronto under WCG International Consultants Ltd. as the Service System Manager, funded by the Ministry of Labour, Immigration, Training and Skills Development through their Employment Ontario Division (EO). We act as a one-stop service for all jobseekers and employers. We use our resources to support all job seekers, especially those more distantly removed from the workforce, to reach their goals.