Ford Connected Services Trainer

3+ years of experience in automotive, coaching or consulting, preferably with a focus on vehicle or dealer technology.

Strong understanding of connected services and their value proposition.

Proficient in using CRM and other sales-related software.

Chance to make a significant impact on Ford's connected services strategy.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, and other business and organizational needs. The disclosed range estimate may not have been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At MSXi, it is not typical for an individual to be hired at the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $65k to $75k based on current experience.

MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.

The Connected Services Field Coach will be responsible for delivering targeted coaching and consulting to assigned Ford dealerships.

You will empower dealership personnel with the knowledge, tools, and skills necessary to effectively sell, activate, and support connected services.

You will work closely with dealership staff, Ford field representatives, and the program team to achieve program objectives.

Deliver engaging and effective coaching sessions to dealership personnel on all aspects of Ford's connected services, with a specific focus on working with the dealership's leadership team and creating a process within the dealership.

Ensure dealership staff are proficient in using the Dealer Rewards Portal, including selling one-time pay options and activating free trials.

Host Monthly Performance Reviews, presenting to Ford’s Zone Team.

MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement. With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.