Outreach Specialist (Dallas Water Utilities - Civil Service)

High school diploma or GED equivalent.

Five (5) years of experience in ANY the following areas:

Event planning

Community outreach

Advertising/Media

$25.12 - $28.85

The salary listed on this job posting is the starting salary range; amount offered will depend upon qualifications.

City of Dallas is an Equal Opportunity Employer.

Under general supervision is responsible for providing information pertaining to local resources for members of the community to ensure increased referrals, awareness and visibility of services available at the City of Dallas.

Coordinates, facilitates, and implements services and programs of a specific department to ensure the needs of the community are being met; develops close relationships with the community to ensure departmental programs are serving the City's population.

Responsible for ensuring members of the community receive one-on-one assistance when seeking community resources, resume, and employment application assistance; supports case management for community programs, provides administrative work, and maintains reports, documents, and data on services and community outreach goals.

Acts as a liaison to various social service organizations by maximizing awareness of the community service offerings available; serves as a liaison for customer issues with City services or utilities; provides troubleshooting, problem identification, and customer resolution.