Product Analyst

Education & Experience

Minimum of 2–4 years of experience in product analysis, business analysis, or related role.

Experience in aviation, airline operations, or aerospace software or other highly compliant industries.

Experience creating functional documentation, user stories, and process flows.

Experience delivering customer training or documentation

Skills & Aptitudes

Please submit your resume and a cover letter explaining why this role interests you and how your experience aligns with the responsibilities described.

To help us better understand your thinking and communication style, include a short section at the end of your cover letter titled “Product Insight.” In this section, describe a software product you have used professionally that frustrated you. Explain what the problem was, who it affected, and how you would improve it if you were the product analyst on that system.

Applications that do not include this section will not be considered.

We look forward to reviewing your application.

Reporting to the Product Manager, the Product Analyst is responsible for gathering, analyzing, and documenting requirements for product enhancements, new features, and customer-driven initiatives within the WinAir platform. This role bridges the gap between customers, internal stakeholders, and the development team by translating business needs into clear, actionable product requirements.

The Product Analyst works closely with the Product Manager to support product roadmap execution, validate feature functionality, and ensure that solutions meet both business and regulatory requirements. In addition to core responsibilities, the Product Analyst may be required to perform other duties as assigned to support the success of the department and organization.

Responsibilities

Technical & Analytical Responsibilities

Gather and document business requirements through customer interviews, workshops, and feedback sessions.

Translate customer and stakeholder needs into functional requirements, user stories, and acceptance criteria.

In the mid-1980s, WinAir’s founders, Bert and Helen Vergeer, recognized the inefficiencies in aviation maintenance, which relied heavily on paper-based processes. Their vision led to the development of AV-BASE, one of the first digital aviation record-keeping and inventory management systems. Today, WinAir is a fully browser-based solution, used in more than 30 countries. As it celebrates over 35 years in operation, WinAir remains the longest-standing aviation management software provider, continuously innovating to support clients worldwide. With a legacy built on reliability, adaptability, and industry expertise, WinAir continues to shape the future of aviation maintenance management.

Vision Statement

To be the global standard in aviation software—powering safe, efficient, and connected operations through innovation, dependability, and passion.

Mission Statement

We deliver intuitive, reliable aviation software that empowers operators and maintenance teams to work smarter. By combining deep industry knowledge with cutting-edge technology, we streamline operations, ensure compliance, and help our clients keep aircraft flying safely and efficiently.

Our Values