northpointrecoveryholdingsllc

Recovery Technician - Full-Time

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At a Glance

Location
Edmonds, Washington, United States
Experience
1+ years
Posted
2026-06-07T23:10:48-04:00

Key Requirements

Required Skills

Microsoft Office

Domain Knowledge

  • Insurance
  • Medical

Requirements

Knowledge of surrounding geographic area to ensure effective and efficient routing

De-escalation techniques

Client service oriented (both internal and external)

Able to handle confidential material in a reliable manner

Pre-tax Savings Accounts for all IRS-allowable medical and dependent care expenses

Employees with potential access to protected health information must comply with all procedures and guidelines governed by HIPAA.

Compensation & Benefits

Northpoint Recovery Holdings, LLC

began 2009 as Ashwood Outpatient and officially launched the Northpoint platform in 2015. Now celebrating 10 years of growth in 2025, Northpoint is a leading behavioral healthcare provider offering evidence-based treatment for adults with substance use and co-occurring disorders through the

Northpoint Recovery

brand, and mental health treatment for adolescents through

Imagine by Northpoint

. Operating under an in-network, commercial insurance model, Northpoint has grown exclusively through de novo expansion—from two facilities to seventeen across the Western U.S.—with more planned in both existing and new markets. We’re guided by core values of

Responsibilities

Interact routinely with patients, observe behaviors and communicate significant observations to clinical staff

Follow reporting and communication guidelines when interacting with staff and patients

Function as a member of the treatment team and provide patient observation rounds, and consistent monitoring of patient’s activities and behaviors during scheduled shift

Ensure the wellbeing of patients and provide a positive, supportive, and structured environment; proactively respond to patient needs to improve outcomes and the overall patient experience

Ensure facility cleanliness and upkeep under direction of leadership

Assist patients with their needs and collaborate with onsite clinical and medical staff as necessary