Technical Support Engineer II

3+ years of support experience for cloud-based products

Experience solving complex technical problems and leading support related projects

Experience working with applications like JSON schemas, GitHub, python, VS Code, Azure Data Studio, SSMS.

Competitive salary and 401k with employer match

Discretionary paid time off

Paid parental leave for all

Medical, Dental, Vision plans

Fitness Programs

Emotional & Mental Wellness support

If you thrive on working with other teams to drive solutions quickly on a brand-new product, this is the challenge for you.

If you are interested in supporting a mission critical product used to save lives, this is the product for you.

Axon is seeking a high-energy, experienced Software Support Engineer with expertise in cloud solutions.

This individual will play an instrumental role in supporting critical escalated issues and customer requests.

Work closely with Law Enforcement customers to ensure a stellar experience with Axon products and services

Provide front line support to Axon software customers while logging detailed notes on each customer interaction