Research Lead, New AI Products & Platforms

8+ years of research and insights experience.

Experience researching chat interfaces or GenAI search tools and using a range of GenAI tools and features in your work.

Experience moderating qualitative research and facilitating brainstorms and workshops with cross-functional partners.

These methods include participatory design, in-person and remote interviews, ethnographies, co-creation, and user-initiated feedback tools.

Additionally, surveys, card-sorting, and usability studies are also part of the range.

Experience executing qualitative and quantitative research and selecting the right approach based on the problem to be solved.

We are looking for a Research Lead with a passion for ensuring that reader-centric insights are at the heart of the product development process.

You will lead a variety of end-to-end research projects that drive strategy for the New A.I.

Products and Platforms (NAPP) Mission.

You will work with a cross-functional digital product team, including Product, Design, Editorial, Engineering and Marketing.

You will report to the Managing Director of News Products and Audience Insights at The New York Times.

The mission of the New York Times Audience Insights team is to help The Times grow by understanding our audience.