Patient Support Program Manager

2+ years of management experience.

2-3 years PSP experience is an asset.

Strong understanding of healthcare operations and patient needs.

People management experience, excellent leadership and team management skills.

Exceptional communication and interpersonal abilities.

Ability to work in a fast-paced environment with changing priorities and multiple demands

The Patient Support Program Manager will oversee the management of patient support initiatives and Program personnel, ensuring that programs effectively meet the needs of patients, healthcare providers and manufacturers. This role requires strong leadership, strategic planning, and a focus on enhancing patient experiences.

Manage and support the Patient Support Programs team to ensure effective program delivery and high-quality service.

Monitor and analyze key performance indicators (KPIs) to assess program effectiveness and patient satisfaction.

Prepare and present detailed reports on program performance to senior management and stakeholders, highlighting successes and areas for improvement.

Collaborate with cross-functional teams to align program goals with organizational objectives and enhance patient outcomes.