neara
Customer Value Architect - USA (Seattle)
At a Glance
- Location
- Seattle, United States
- Employment
- FULL_TIME
- Compensation
- {'@type': 'MonetaryAmount', 'currency': 'USD', 'value': {'@type': 'QuantitativeValue', 'minValue': 130000, 'maxValue': 190000, 'unitText': 'YEAR'}}
- Department
- Neara
- Posted
- 2026-07-25
Key Requirements
Required Skills
Domain Knowledge
- Embedded Systems
- Energy
- Engineering
Requirements
Significant experience with enterprise account engagement, strategy and client management, ideally within a large consulting organization.
Familiarity with enterprise software platforms and deployments.
Experience in developing tangible customer value and ROI frameworks that map to client strategic and business priorities.
Strong critical thinking capabilities, you can translate back from customer outcomes to technical solutions.
A proactive problem-solver who enjoys finding creative solutions to solve customer pain points or enable commercial opportunities.
Experience within infrastructure, and specifically the energy sector, is a plus but not essential.
Responsibilities
Develop a strong understanding of, and proficiency with, the Neara software platform in order to translate its functionality and value to customers.
Work directly and closely with customers, including meaningful time on-site with customers to:
Drive and embed the use of the Neara platform by customers, including enabling the customer’s ability to proficiently use the platform to ensure customer ease of adoption and use throughout their organisation.
Ensure that Neara solutions adopted by customers are being delivered as contractually scoped and are delivering on identified business outcomes.
Develop a deep understanding of customer strategic imperatives and business goals in order to provide clear guidance on where Neara solutions can enable or enhance.
Serve as a trusted commercial and technical advisor to customers, ensuring Neara solutions are fully embedded within their business, including with respect to workflow or change management requirements that sit outside the core Neara scope.