Senior Implementation Manager

5+ years of experience in SaaS implementation or technical onboarding, with a demonstrated track record of managing complex, concurrent projects\u00A0

Strong technical aptitude with working knowledge of APIs, SFTP, data mapping and technical scoping, with the ability to translate complex integration requirements into actionable implementation solutions

Demonstrated ability to act as a trusted advisor, translating complex customer business requirements into effective platform solutions

Customer-focused mindset with a commitment to delivering best-in-class implementation experiences and exceeding customer expectations\u00A0

Experience delivering end-user training to diverse audiences in a SaaS or technology environment

Familiarity with Manufacturing and Distribution is an asset

Work/Life balance \u2013 Open PTO Policy in North America & Flex days in the UK

Comprehensive health, dental, & vision insurance\u00A0

We build products & internal processes that increase efficiencies and drive INNOVATION for our customers.

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Our

VALUES\u00A0

As a Senior Implementation Manager, you will own a portfolio of complex, high-profile customer implementations on the Conexiom platform, serving as the primary point of contact and trusted advisor from kickoff through go live.

You are focused on time to value, ensuring every customer is set up to meet and exceed their success measures.\u00A0

You bring deep implementation expertise, a strategic mindset, and the ability to manage competing priorities without losing sight of the customer experience.

In your role as a senior team member, you are self-directed, thrive in complex environments, and take pride in delivering implementations that genuinely transform how customers do business.

Customer Relationship & Value\u00A0

Act as a trusted advisor to customers, developing a deep understanding of their business requirements and objectives to deliver tailored Conexiom platform solutions\u00A0

Conexiom helps manufacturers and distributors modernize their manual order entry process with purpose-built AI developed on 20 years of industry expertise. Intelligent automation eliminates unnecessary errors, delays, and costs by accurately capturing, correcting, and transforming emailed and file-based orders from any document format, into fulfillment-ready ERP entries. Accounting teams move faster with AI-assisted accuracy and reduced manual work, while advanced touchless processing pushes high-volume transactions straight to the ERP. Conexiom, powered by CoreAI, turns the slowest manual channel into a smart, flexible digital pipeline that delivers faster turnaround, lower costs, and happier customers on a trusted, enterprise-grade platform.

Why you will love Conexiom:

Conexiom leads the way in order automation innovation for some of the largest manufacturers and distributers in the world. Household brands you rely on every day trust Conexiom to help them capture and process complex orders with advanced AI in a modern cloud platform. Our team is fun, friendly, and driven by pushing the boundaries of technology and customer experience. We do things the right way, which isn't always the easy way, because it delivers the business-critical results our customers expect, and deserve. We embrace change, encourage feedback, and strive to win as a team.