Field Enablement Manager (Customer Success)

3–5 years of experience in sales enablement, specializing in field enablement and training delivery

in a SaaS or technology company is preferred, but not required

Strong business acumen and ability to interpret performance data (e.g., pipeline health, conversion rates, adoption metrics) to identify enablement opportunities.

Experienced facilitator skilled in leading engaging, discussion-driven sessions for experienced sales and customer success professionals.

Collaborative and relationship-oriented—you build credibility quickly with Sales and Customer Success leaders, sellers, and cross-functional partners

Familiarity with sales methodologies such as MEDDICC or Command of the Message.

Generous and competitive benefits package

New hire stock equity (RSUs) and employee stock purchase plan

Continuous career development and pathing opportunities

Employee-focused best in class onboarding

Internal mentor and cross-departmental buddy program

Friendly and inclusive workplace culture

Datadog continues to grow at a rapid rate, and with this exciting growth, our onboarding and ongoing enablement programs are also increasing in scale and complexity.

delivering onboarding and ongoing enablement training and programs for all of our Sales and Customer Success teams

will specialize in supporting our Post-Sales Customer Success teams across the Americas

You’ll deliver engaging, practical learning experiences that help Customer Success Managers apply key skills in their day-to-day work.

The primary focus of this role is to deliver, facilitate, and reinforce existing enablement programs while partnering closely with Customer Success leaders, the Curriculum team, and other enablement stakeholders to identify performance gaps, tailor programs to regional needs, and strengthen behaviors that drive results.

You’ll use data, feedback, and qualitative insights to identify where teams need the most support, curate relevant enablement resources, and design hands-on reinforcement activities that help sellers apply what they’ve learned in real-world scenarios.

Our GTM Enablement team is a unique strategy and curriculum team that plays an integral part in connecting our go-to-market approach and curriculum to customer value. We’re interdisciplinary thinkers leveraging diverse business backgrounds in engineering, education, management consulting, business operations (and more!) to define, manage and measure Datadog’s global go to market motion. We empower all of Datadog’s customer-facing teams with the right information, skills, and tools at the right time in order to maximize their ability to land, expand and drive Datadog’s next phase of growth.