Sr. AI Ecosystem and Marketplace Manager

Strong understanding of partnership structures, API integrations, developer platforms and SaaS technologies.

Proven ability to drive initiatives from ideation to execution.

You have demonstrated a track record of creating and operationalizing technology partnerships, and an ability to influence stakeholders of all levels.

You are comfortable using Google Workspace, Salesforce, Domo, and have managed PRMs.

Work at the center of the AI transformation in business communications

Build and ship agentic AI products that are redefining how companies operate

We believe in investing in our people. Dialpad offers competitive benefits and perks, cutting-edge AI tools, and a robust training program that help you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, repeatedly recognized as a

Great Place to Work

, ensures that every employee feels valued and empowered to contribute to our collective success.

Don’t meet every single requirement? If you’re excited about this role and possess the fundamental traits, drive, and strong ambition we seek, but your experience doesn’t meet every qualification, we encourage you to apply.

Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.

You are a natural connector and relationship builder, capable of leading complex, matrixed organizations towards a common goal, a journey to build extraordinary partnerships.  You are a skilled communicator who has a proven track record of creating pipeline and revenues through new and existing Partnerships.

You’ll be joining a team that leads our most strategic ISV partnerships and global marketplace monetization efforts.  You will identify, craft, and manage ISV deals involving the highest level of decision makers across our ISV partners.

You will be tasked to develop insight into strategic opportunities and competitive challenges for the leadership team, you will structure deals and drive senior-level decision making.

In addition, you will collaborate with virtual teams to originate and implement partnerships and ecosystem strategy.

The Senior Manager, AI Ecosystem & Marketplace reports to the AVP of AI Ecosystem & Marketplace, and is responsible for identifying, building, and managing key ISV partnerships that expand our market reach, enhance Dialpad’s product offerings and accelerate revenues through ISV resell.

Your extended team includes leaders from key functions like strategy, product, sales, marketing and customer success.

Dialpad is the AI-native business communications platform. We unify calling, messaging, meetings, and contact center on a single platform - powered by AI that understands every conversation in real time.

More than 70,000 companies around the globe, including WeWork, Asana, NASDAQ, AAA Insurance, COMPASS Realty, Uber, Randstad, and Tractor Supply, rely on Dialpad to build stronger customer connections using real-time, AI-driven insights.

We’re now leading the shift to Agentic AI: intelligent agents that don’t just analyze conversations but take action by automating workflows, resolving customer issues, and accelerating revenue in real time. Our DAART initiative (Dialpad Agentic AI in Real Time) is redefining what a communications platform can do.

Visit

dialpad.com

to learn more.