Clinical Care Coordinator (MA)

Prior use of electronic health records (Epic) and other health care information systems desirable.

Significant experience within a primary care setting (chronic care preferred, hospital, medical groups).

$25-$30/hr.

Medical, dental, and vision coverage for employees and dependents at a nominal cost

Paid maternity leave

FSA and Dependent Care account options

401(k) Eligibility after 6 months of full-time employment

is seeking dynamic and motivated Medical Assistants (MA) Clinical Care Coordinators to join our care team and will report to the Clinical Operations Manager.

They will support the development of patient-centered, team-based care, as well as support primary care physicians (PCPs) and practices in managing their panel of patients using a population management informatics tool.

This role focuses on high-volume patient outreach through calls, texts, and care platform messaging, while ensuring accurate documentation and seamless workflow with the care team.

In addition, this role will support key operational functions such as member enrollment, staff training, and client operations, bridging the gap between clinical expertise and operational execution.

Conduct high-volume patient outreach via phone, text, and digital platforms.

Document patient interactions and care plan updates in EHRs including Epic and Cerner.

Jaan Health is a leading care management company that helps healthcare providers deliver high-quality, personalized care to their patients between visits. Our platform, Phamily, combines advanced AI with human connection to make proactive care easier and more effective for care teams and patients.

Care managers play a vital role in this mission. Phamily helps care managers identify which patients need attention, guide outreach, and reduce the busywork so they can focus on what matters most: supporting people. Every day, care teams help patients feel seen, cared for, and connected to their health, while being part of a company that values compassion and measurable impact.