Senior Show Operations Manager

5+ years proven large-scale international event experience at operations manager level, essential.

Able to take an innovative, customer-centric and global approach to all aspects of the role – strategy, planning, and operational execution.

Strong planning, prioritisation and implementation skills with a focus on detail.

Able to think creatively and come up with bespoke ideas.

Negotiation and financial/budget management skills.

Demonstrated success in collaborating and maintaining positive and productive relationships with diverse business partners in a highly matrixed organisation.

We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely.

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at

LifeAt.Informa.com

Our benefits include:

Great community:

a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment

This role is based in our 605 Third Avenue office.

We are looking for a Senior Show Operations Manager – Finovate, Fintech Americas and Fintech Futures to join our team in New York as part of our Operations function.

The Senior Show Operations Manager role will sit within the Fintech Operations Team to manage the efficient and creative operational delivery of the FinTech vertical’s brands including Finovate, Fintech Americas and Fintech Futures.  The ideal candidate will be a strong operational lead, driving the critical path and ensuring strong relationship and team management throughout the show cycle. This role is pivotal not only in the preparation phase but also during the on-site delivery of the event, ensuring seamless execution and client satisfaction. The role requires a balance of strategic focus and hands-on involvement in operational delivery. The preferred applicant will demonstrate strong experience in executing tasks while driving overall direction and leadership to achieve business objectives.

In addition to key responsibilities on the above brands, as the Senior Show Operations Manager, you will play a crucial supporting role across all Fintech vertical events globally. This position will require flexibility and a willingness to travel throughout the year to assist with the operational needs of other shows, ensuring consistency in delivery and maintaining the high standards expected across all FinTech events

Key accountabilities

Lead the operational delivery of Finovate, FinTech Americas, and FinTech Futures events by devising and managing end-to-end operational plans, ensuring resource efficiency and fulfilment of event strategy and commercial contracts.

Informa Festivals

marks an exciting new chapter in B2B events, bringing some of the world's most influential creative, technology and business festivals together. We’re combining prestigious events like Cannes Lions, Black Hat, Money20/20, GDC, and London Tech Week with cutting-edge marketing intelligence platforms and advisory services to deliver unmissable experiences and insights.

Our festival-led approach reimagines traditional B2B events, creating powerful, immersive experiences that drive innovation and industry advancement. Building on decades of expertise and powered by Informa's international reach, we're shaping the next generation of business festivals.