Manager, Account Management

3+ years of experience managing, coaching, and developing teams in a Fintech, SaaS, or high-growth environment

Experience leading teams that manage a book of business with ownership over account health, executive relationships, renewals, and expansion

Fluency in modern finance and financial technology, including experience with ERPs, spend management platforms, or AP automation tools

Strong business acumen with the ability to coach teams on engaging CFOs, Controllers, and FP&A stakeholders

Ability to analyze product usage data and performance trends and drive action through team execution or process improvement

Demonstrated success partnering cross-functionally and influencing internal teams based on customer insights

Brex is looking for a Manager of Sales Account Management to lead a team of high-performing Account Managers responsible for retaining and expanding revenue across our commercial segment.

You will be accountable for renewal and expansion performance, while setting clear expectations for commercial rigor and value-based selling.

You will coach Account Managers to deeply understand customer financial workflows and stakeholder needs, translate those insights into measurable business value, and drive full adoption of the Brex financial stack through coordinated account strategies and strategic cross-sell and up-sell opportunities.

Lead, hire, and develop a team of Account Managers to deliver customer and revenue outcomes, while maintaining a high talent bar through coaching, performance management, and thoughtful hiring decisions

Own net revenue retention and the strategic direction of your segment, proactively managing renewal risk, expansion pathways, and customer growth

Set the strategic direction for your segment, aligning account priorities and capacity to business goals