Senior Director, People Operations

15 years of experience in People Operations/HR Operations/TA or HR, including 7 years in senior operations leadership (Senior Manager/Director or above), ideally in high-growth tech environments.

Proven HRIS expertise with successful end-to-end implementations, optimizations, and integrations (e.g., Workday, Rippling, UKG, BambooHR, ADP, etc.).

Must have experience across the whole stack of HR systems and technology including traditional HRIS functions and Talent Acquisition systems.

Demonstrated strength in analytics and reporting—building dashboards, defining metrics, and translating data into decisions and recommendations.

Knowledge of  Benefits and Compensation operations and associated cycles, controls, and vendor coordination.

Proven people management experience, both direct line and matrixed, and the demonstrated ability to coach high-performing teams of subject matter experts.

LaunchDarkly is seeking a strategic, highly operational Senior Director, People Operations to lead and scale the systems, tools, analytics, and programs that enable our global People organization to meet the business critical needs of the Company.

This leader partners closely with Company leaders, the People Leadership team and cross-functional stakeholders to translate business priorities into scalable People Operations solutions.

In this role you will lead a high-performing team responsible for HRIS and people technology, analytics and reporting, onboarding and lifecycle operations, and programs and processes that deliver exceptional outcomes throughout the employee journey.

Own the People Operations strategy and operating model across systems, programs, analytics, and service delivery for a fast-growing distributed, global workforce.

Familiarity with current AI service offerings in the HR/TA space and ability to lead assessment, implementation and optimization of AI tooling across People organization solutions.

Lead and develop a high-performing People Operations team with clear rhythms, prioritization, governance, and scalable support practices.

Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.

The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:

Improving the velocity and stability of software releases, without the fear of end customer outages

Delivering targeted experiences by easily personalizing features to customer cohorts

Maximizing the business impact of every feature through the ability to experiment and optimize

Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types