intradiem

Director, Contracts Enablement

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At a Glance

Location
United States
Work Regime
remote
Posted
2026-03-03T21:11:51-05:00

Key Requirements

Domain Knowledge

  • Legal

Requirements

Operational leadership experience in a contracts function is valued more highly than formal legal credentials.

Responsibilities

Strategic & Department Leadership

Establish and lead the contracts enablement strategy aligned with organizational goals and company values.

Build and manage a high-trust contracts function grounded in accountability, responsiveness, collaboration, and operational excellence.

Develop scalable processes, tools, and technologies to enhance productivity and improve contract cycle time.

Provide executive-level updates on contract risk, pipeline impact, and process improvement initiatives.

Deal Desk & Negotiation Ownership

About the Company

Intradiem is a technology company on a mission to reinvent customer service through automation.

What We Do

We develop innovative, AI-powered Intelligent Automation solutions for contact center and back-office teams. Our solutions currently support hundreds of thousands of customer service agents for brand-name organizations, powering hundreds of millions of automated actions saving customers tens of millions each year.

We take a “problem-out” approach, asking customers to help us understand their business problems, exploring potential solutions together, incorporating their feedback, and releasing solutions that solve those problems.

Our Culture