Senior IT Support Specialist, Desktop Services

Minimum 5 years of enterprise IT support experience in a multi-platform environment

Strong knowledge of enterprise software including Microsoft 365, VMware, and engineering/scientific tools such as Matlab

Certifications such as CompTIA Security+, Network+, Linux+, or equivalent professional credentials

Consistent record of delivering high-quality customer service and building strong user relationships

At STR, we believe in creating a workplace where our employees feel valued, supported, and connected while contributing to challenging and meaningful work. In addition to the traditional health and welfare benefits, we offer a variety of perks to enhance your experience, such as the following:

Generous paid time off offerings, paid parental leave, and flexible work arrangements (this position offers 9/80, 4/40, or 5/40 workweek options)

Fitness reimbursement up to $299 for gym memberships, yoga studios, or similar plus an additional Blue Cross Blue Shield fitness reimbursement of up to $300

Complimentary Company swag and regular employee events such as summer food truck lunches, summer outing, winter soiree, and bi-monthly happy hours (with STR-covered appetizers)

Complimentary snacks, cold brew/coffee, and weekly Bagel Fridays

4% company match and 6% profit sharing through the 401k program