Office Specialist - Madison Commercial

High School Diploma or equivalent

Must have excellent customer service skills.

Must have excellent computer skills and be familiar with Microsoft Office Suite (Excel, Word, and Outlook).

Must have excellent organizational skills, be able to multitask and determine priorities.

Must have excellent attention to detail; accuracy of work is highly important.

Must have excellent communication skills, both oral and written.

Along with a great place to work, Cook’s employees enjoy:

Competitive Pay!

Health, Dental, Vision, Life, Disability!

401(k) Retirement Plan with Company Match!

Paid Time Off – Vacation/Sick Time + Holidays!

Mentorship & Advancement opportunities!

The Office Specialist is skilled in the day-to-day functions of the office and will perform a variety of office/clerical duties while providing excellent customer service. Responsibilities may range from general receptionist duties to some HR and Accounting functions

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Customer Service

Answer incoming customer calls and route calls to the appropriate department.

Complete initial new customer intake, enter basic customer information and route new customer information to the appropriate sales team member.

Respond to customer account and billing questions or concerns.

Cook’s Pest Control, Inc., a family-owned business, has over 300,000 customers, 1650+ employees and 39 locations. Cook’s has been servicing customers for over 90 years and is known throughout the Southeast for their integrity, community involvement, and commitment to excellence. With that kind of reputation, it’s no wonder we have been named one of the most successful Pest Control companies in the United States!