Professional Services Manager, Vehicle Intelligence Product (ALPR)

5+ years of experience deploying, configuring, supporting, or administering technology solutions in public safety, transportation, physical security, or related industries.

3+ years of hands-on experience with Automated License Plate Recognition (ALPR) systems.

Experience deploying, configuring, and supporting fixed-position ALPR camera systems.

Experience with fixed infrastructure deployments including pole-mounted cameras, solar systems, cellular communications, and networking equipment preferred

Experience with IP networking concepts including LAN, WAN, VPN, switching, routing, and wireless communications preferred

Industry certifications such as Network+, Security+, CCNA, Cradlepoint, or equivalent is a plus

Competitive salary and 401k with employer match

Discretionary paid time off

Paid parental leave for all

Medical, Dental, Vision plans

Fitness Programs

Emotional & Mental Wellness support

As a Professional Services Manager (PSM) supporting Axon's Vehicle Intelligence (VI) solutions, you will serve as a technical deployment expert responsible for delivering successful Automated License Plate Recognition (ALPR) trials and pilot programs for public safety agencies across the United States.

This is a customer-facing, field-based role focused on the installation, configuration, validation, and support of Axon's Vehicle Intelligence technologies.

You will work directly with law enforcement agencies, technical stakeholders, and internal teams to ensure customers experience the full value of Axon's ALPR solutions through exceptional technical execution and customer enablement.

You will play a critical role in helping agencies evaluate Vehicle Intelligence technology while providing valuable feedback that helps shape the future of Axon's products and deployment processes.