aop-ica

Customer Service Representative (Home Learning)

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At a Glance

Location
United States

Requirements

Familiarity with CRM systems is a plus.

Outstanding verbal and written skills to engage with customers effectively.

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in Microsoft Office (Outlook, Excel, Word).

Qualified candidates for this role will be required to complete a video questionnaire as part of our hiring process.

Compensation & Benefits

:

Base pay

is anticipated to be between $

15.00

and

$

Responsibilities

.

The Customer Service Representative supports homeschooling families by answering inquiries, resolving concerns, and providing tailored guidance. They ensure a seamless experience by navigating CRM systems and delivering clear, compassionate communication. Through every interaction, they help families make informed decisions that align with their educational goals.

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For more information on what it\u2019s like to work at Imagine Learning, including our culture, benefits, and products, visit us

HERE

.

About the Company

Listen carefully to each customer\u2019s needs and recommend tailored homeschooling solutions.

Use multiple CRM's at once to assist the customer.