Senior Product Manager

You don't wait for direction; you identify gaps, shape solutions, and drive them forward.

At Pendo, great product managers don't wait for alignment that could have been earned proactively — they form a point of view, make calls within their scope, and drive toward resolution.

You're AI-curious — genuinely.

You're not using AI tools occasionally.

In a cross-timezone operating model, AI tools are particularly valuable for accelerating async work.

What you discover or produce with AI, you share with the team.

Pendo is the AI-powered analytics and adoption platform for builders.

The Product team builds the tools that help software teams understand how their products are used, where adoption breaks down, and what drives business outcomes.

AI features are increasingly central to the analytics roadmap — surfacing intelligent insights, automating pattern detection, and embedding AI-assisted workflows directly into the product experience.

This team is embedded in its own customer base, runs continuous discovery, and treats customer outcomes as the primary measure of whether the work is good.

This role owns an analytics product area end-to-end: strategy, roadmap, discovery, and delivery across a globally distributed cross-functional team spanning Raleigh, New York, and Pendo's India-based engineering and product teams.

Customer outcomes are the starting point for every significant decision.

Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers: a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software. Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech.

Pendo core values: Bias to Act, Hone Your Craft, The Team is Pendo, and Maniacal Focus.

Location: Pendo is a hybrid culture. In-office 3 days per week unless designated remote. Primary location is Raleigh, NC; New York, NY and East Coast remote candidates are also considered. This role works with India-based teams and requires schedule flexibility to maintain meaningful overlap.

Benefits: Highly competitive, employer-heavy coverage (including $0 premium options), strong 401(k) match, equity, and flexible time off.

Compensation: Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide.

The expected salary range for this role to be performed in North Carolina or New York is USD$150,000 – USD$175,000