IT Operations Engineer (L2) – Warehouse Operations

Three+ years of IT support or IT operations experience.

Strong knowledge of Windows OS, computer hardware, printers, handheld devices, and networking.

Familiar with TCP/IP, DNS, DHCP, VLAN, Wi-Fi, and troubleshooting tools.

Experience with Zebra/Honeywell devices, Intune/MDM, or warehouse automation systems.

Provide advanced support for desktops, laptops, operating systems, office software, and warehouse applications.

Troubleshoot hardware, software, system performance, and operating system issues.

Support warehouse network connectivity, IP/DNS configuration, cabling, and advanced troubleshooting using tools such as ping, tracert, nslookup, telnet, and Wireshark.

Support printers, label printing systems, barcode scanners, PDA devices, and handheld terminals.

Perform system imaging, patching, firmware upgrades, backup, recovery, and device reimaging.

Support conference room and video meeting equipment.