Manager, Operations (Security)

Ensure fiscal responsibility of the department including revenue generation and cost management, analyze variances from budget, and take corrective actions.

Provide reports to senior management to include but not limited to: revenue forecasting and staff performance.

Maintain, monitor, and update departmental policies and procedures.

Maintain communications with clients to include monitoring satisfaction, resolving complaints, resolving collection issues, and other.

Monitor and amend departmental documentation as needed; invoices, credits.

Maintain knowledge of current industry standards and emerging technologies.

$115,000 - $145,000 (DOE)

Establish and maintain procedures and standards for quality installations.

Monitor installations for on time on budget performance.

Supervise, develop, coach, guide, evaluate, hold accountable and discipline Operations Department personnel in accordance with company policies and procedures.

Develop Operations department short and long range goals to coincide Company objectives.

Determine appropriate staffing levels for Operations Department and adjust in accordance with policies and procedures.

In accordance with applicable Company policies/procedures and Federal/State laws, you will perform the following supervisory responsibilities: planning, assigning, and directing work; coaching and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.