IT Operations Engineer

5+ years of experience in IT Operations, IT Infrastructure, or End User Support, including direct support of engineering, manufacturing, hardware development, laboratory, R&D, or other highly technical environments.

Demonstrated ownership of IT systems through proactively identifying problems, improving processes, and designing, implementing, or automating scalable solutions rather than simply maintaining existing ones.

Experience managing and deploying Okta, with general familiarity with SSO/SAML tools.

Strong understanding of MDM tools for the management of a Mac/WinTel/Linux fleet.

Significant experience with Google Workspace.

Strong understanding of IT/OT systems administration, including core SaaS business applications and advanced troubleshooting on macOS, Linux, and Windows OS.

$125,000

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$190,000 USD

This role is crucial in supporting our technology infrastructure for our expanding business.

The responsibilities include addressing IT issues, streamlining the onboarding and offboarding processes, and improving the performance and security of our network.

This person is comfortable supporting everything from end users to lab infrastructure, takes ownership of problems from start to finish, and continuously improves systems through automation, documentation, and process improvement.

Success in this role requires intellectual curiosity, strong technical ownership, and a willingness to learn unfamiliar technologies while supporting a broad range of users and systems.

Managing Business SaaS Applications:

Oversee provisioning, access management, and on/off-boarding processes for our various SaaS services.