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Trade Desk Representative, 24/7 Coverage
At a Glance
- Location
- Chicago, Illinois, United States
- Experience
- 3–5 years
- Compensation
- e to/from Metra Salary Range: $90,000 - $95,000 The actual salary offered wil
- Posted
- 2026-07-29T07:59:53-04:00
Requirements
FINRA SIE, Series 7, 63, and 3 Certified
Minimum 3-5 years of experience in high-volume customer service, trading operations, or a trade desk role
At least 3-5 years of hands-on experience with options, futures, and futures options trading
Compensation & Benefits
Performance Bonuses
Stock Purchase Options
401k Plan
Medical/Dental/Vision Benefits
Continued Education Support
20 Paid Vacation Days (plus an additional paid vacation day the month of your birthday!)
Responsibilities
Provide support for all 24-hour and weekend-eligible instruments, including, but not limited to, outright futures, futures options, 24-hour stock trading, event contracts, GTH broad-based index options, and much more
Resolve trade disputes, execution errors, and order entry issues that occur during weekend/overnight trading sessions
Analyze all customer positions and understand the potential risk involved
Work with customers to identify their needs as self-directed investors and provide timely solutions, especially during risk events
Provide friendly, accurate, and efficient support via phone, email, or chat channels