Customer Relationship Representative

Post-secondary education in business, sales, or a related field, or equivalent industry experience.

Minimum 3 - 5 years of experience in sales, business development, or client relationship management.

Experience working in industrial services, construction services, oil & gas, or related industries is considered a strong asset.

Demonstrated ability to build client relationships and generate business opportunities.

Strong communication, negotiation, and problem-solving skills.

Valid driver’s license and clean driver’s abstract required.

Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.

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The Client Relationship Representative serves as the primary field-based liaison between clients and company operations within an assigned geographic territory. This role is responsible for managing client relationships, identifying service and product opportunities, coordinating operational work requests, and supporting revenue growth through proactive engagement with existing and prospective clients.

Operating primarily in the field, the role requires strong industry knowledge, commercial judgement, and the ability to work independently across remote service locations. The representative supports both client satisfaction and business development by facilitating service delivery, identifying client needs, coordinating project work, and assisting in pricing and service solutions.

The Customer Relationship Representative performs some or all of the following duties:

Client Relationship Management

Serve as the primary point of contact for assigned client accounts within the territory.

Build and maintain strong relationships with client representatives, field supervisors, and procurement contacts.

WHO ARE WE?

We've been serving Canadian clients for over 75 years. The companies that began independently and now form Dexterra Group have an outstanding record of supporting the infrastructure and built assets that play a vital role in our society and helping our clients achieve higher performance and productivity. Powered by passionate people, we bring the right teams with the right skills together – offering both experience and regional expertise so companies can operate their day to day, confidently and successfully.