Bid Manager, Customer Support

3–7 years of experience in bid management, proposal management, or service commercial roles

Experience in intralogistics automation, material handling systems, industrial automation, or capital equipment service environments

Strong understanding of service operations, field service delivery models, and lifecycle support

Experience supporting automated systems such as conveyors, AS/RS, sortation systems, robotics, or warehouse control software

Familiarity with service contracts, SLAs, and long-term maintenance agreements

Experience working in a matrix organization within a service or operations-driven environment

BEUMER is an innovative company, where every employee is part of the "family". Because our employees are our most important asset, here are some of benefits we currently offer full-time employees:

Medical & Dental Premiums:

We cover 100% of the premiums for you and your eligible dependents.

401(k) with Generous Match:

Secure your financial future with our competitive retirement plan.

Life Insurance / Long Term Disability:

The Bid Manager is responsible for leading and coordinating the end-to-end bid and proposal process for customer support, service, and lifecycle offerings within the aftermarket automation environment.

This role supports service-related commercial activities including maintenance contracts, system upgrades, retrofits, spare parts programs, service-level agreements (SLAs), and long-term customer support solutions for automated material handling systems.

Reporting to the Senior Service Operations Manager, the Bid Manager works cross-functionally with Service Operations, Engineering, Field Service, Supply Chain, Finance, and Sales to ensure accurate, standardized, competitive, and executable customer support bids that align with operational capabilities and business objectives.

Bid & Proposal Management

Lead customer support bid creation, owning scope definition, assumptions, timelines, and submission deliverables

Drive costing alignment across service labor, travel, spare parts, subcontractors, and tooling to ensure accurate and executable proposals

BEUMER Group is an international manufacturing leader in intralogistics in the fields of conveying, loading, palletising, packaging, sortation and distribution technology. BEUMER Group offers the right solution for almost every logistic challenge. We are a family owned, intralogistics leader, where tradition and innovation go hand in hand. We are proud of what our employees create each day. Integrity, Inspiration, Quality and Teamwork!