Staff Product Designer - Expert Experience

8+ years of experience in product design with a proven track record in complex domains, including two years in a lead capacity.

Experience designing with AI tools as part of your workflow, for example, prototyping with generative design, exploring AI-assisted research, or testing adaptive experiences.

Ability to design for configuration-heavy, expert-facing tools, balancing flexibility with clarity and efficiency.

Experience collaborating with product managers and engineers to drive product outcomes and influence strategic priorities.

Mastery of interaction and visual design, with a portfolio that demonstrates elegant handling of highly complex interfaces.

A research-driven mindset, grounded in user research, usability testing, and data-informed decision making.

We are on a mission to make creating and managing AI voice agents as easy as hiring and onboarding a human.

Today, our platform serves highly technical users who configure advanced agent logic.

Tomorrow, we envision an experience that keeps the depth and flexibility experts need while becoming more elegant, scalable, and intuitive.

Staff Product Designer

, you will drive the realisation of the design vision for expert-facing workflows such as AI agent setup, configuration tools, and workflow orchestration.

You will guide your cross-functional product team in translating this vision into coherent, usable, and technically feasible product experiences that turn complexity into clarity.

Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience - one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like

Booking.com

, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale.