Enterprise Community Lead

Have built and scaled customer community, champions, or advocacy programs at enterprise SaaS or developer tools companies, and can point to the business outcomes they drove

Have defined the motion, not just executed someone else's playbook: you've taken a company from zero on practitioner community and built the strategy, the operating model, and the team

Bring strong, earned opinions about what makes these programs work, including the give/get structures that keep champions engaged long term

Understand how enterprise GTM works, and are comfortable operating across Sales, Customer Success, Product, and Marketing

Have run cross-functional programs where you don't own most of the inputs and still make them feel cohesive

Built or led a recognized champions or advocacy program at companies known for the model

The Enterprise Community Lead is the owner of Anthropic's enterprise community function: the set of programs that organize the practitioners inside our most important accounts, activate them as internal advocates, and connect them into educational peer communities.

You'll define this motion for Anthropic — the portfolio of programs, the operating model, the cross-functional system, the metrics that tie it to the business — with the goal of driving production adoption and usage.

You'll join the Community team within Anthropic's Enterprise Marketing organization and own the enterprise community function end to end: strategy, program design, member experience, operations, cross-functional coordination, and measurement.

The team operates as a hub-and-spoke model with regional and functional leads; you'll be the functional owner of the enterprise community motion, sitting at the intersection of Sales, Customer Success, GTM, and Product.

Own the enterprise community strategy: the thesis, the portfolio of programs, the maturity model, and the roadmap from zero to global scale

Bring the playbook from companies that have done this well and adapt it to Anthropic's product portfolio, customer base, and GTM motion