Manager, Corporate IT

As the Manager of Corporate IT, you'll lead our global IT infrastructure, services, and corporate security efforts. You’ll work closely with the business to align technology strategy with Dialpad objectives and ensure global compliance. You’ll also help create a unified, resilient security architecture that protects proprietary data and minimizes operational risk. In addition, you’ll help bring a proactive, scalable approach to IT, leveraging modern cloud solutions to support rapid growth across our 11 global offices.

Team Leadership: Lead, mentor, and manage a current global team of six (6) IT specialists, fostering a culture of high performance, collaboration, and continuous improvement.

Staff Development: Conduct performance reviews, identify training opportunities, and manage career development plans for direct reports.

Global Support Management: Oversee and coordinate all IT service delivery and support across 11 international office locations and the distributed remote workforce, ensuring consistent quality and availability of services.

Cross-Functional Collaboration: Partner effectively with various departments (e.g., HR, Finance, Facilities/Workplace) globally to understand their IT needs, align service delivery, and support business objectives.

Dialpad is the leading AI-powered customer communications platform, transforming how businesses communicate with their customers. More than 50,000 companies around the globe — including Netflix, RE/MAX, Uber, Randstad, and Tractor Supply — rely on Dialpad to build stronger customer connections using real-time, AI

-driven insights. Visit

dialpad.com

to learn more.

Being a Dialer

At Dialpad, you’ll be part of a collaborative team working toward our shared mission of making our customers and their employees wildly successful. We believe that every conversation matters, and we're elevating each one with a platform that drives real-time insights and automation for our customers.