Sr Dir, Global Sales Systems & Technology Enablement

Define role-based standards (“what good looks like”) for sellers, managers, and sales ops

Ensure tools simplify and reinforce sales processes, embedding into real customer workflows

Drive Adoption, Change & Value Realization

Lead enterprise-wide efforts to drive sustained adoption and effective usage

Embed tools into training, onboarding, coaching, and readiness programs

Identify adoption gaps and friction points; lead targeted improvements

Otis is a global leader with a multi-billion-dollar installed base and a highly localized commercial execution model across Service, Modernization, and New Equipment.

We are modernizing how our sales teams engage customers and drive growth through advanced digital tools.

We are seeking a Senior Director, Global Sales Technology & Enablement, to lead the evolution of our sales technology ecosystem and seller experience.

This is a high-impact, enterprise role accountable for ensuring that sales tools are not just deployed—but fully adopted, embedded, and deliver measurable productivity and commercial outcomes at scale.

This role sits at the intersection of Global and Regional Sales and Digital Technology, with a primary mandate to define, deliver, and drive adoption of modern sales technology.

The focus is on creating a seamless, intuitive seller experience through an optimized tech solutions —enabling sellers to work smarter, leverage data effectively, and spend more time engaging customers and winning business.