Missile Defense Agency (MDA) NOC Technician

2+ yrs of relevant technical experience.

Experience with one or more of the following: alarm surveillance, fault management, LAN maintenance, performance management.

Expertise in one or more of the following: routers, switches, crypto devices, routing, DSN/DRSN, GVS, ATM, Promina, CISCO, MSPP, Optical Switching.

General understanding of network topologies, both transport and IP.

Network+, CCNA, CCENT, JNCIA, or CCNP certifications are also desirable.

Monitor network events and element management failures in real-time on a 24x7x365 basis across multiple monitoring tools.

Incident Correlation and Fault Analysis:

Proactively analyze alarms.

Provide detailed analyses leading to resolution of the alarm conditions, including filtering and correlating fault information.

Identifying the fault condition and its impacts.

Isolating root causes.