Loss Prevention Supervisor

2+ Years Experience being a Loss Prevention Supervisor in a Hotel environment, preferably at a four-diamond or higher Resort

Understanding of safety protocols and local law requirements

First Aid/CPR Instructor Certification

Basic Computer knowledge, Microsoft Office Proficiency plus Typing skills required

Ability to manage difficult situations with guests if and when they arise.

Ability to create and maintain an uplifting, welcoming, and safe environment!

Assist the Director of Loss Prevention in managing the daily functions of the department to ensure protection of property assets, employees, guests and property.

Maintain logs, certifications and documents required by law and Standard Operating Procedures.

Assist in the development and implementation of emergency procedures.

Handle complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Report any procedure violations to the Director of Loss Prevention and appropriate management.

Strive to improve service performance.