Canva

Enterprise Customer Support Specialist

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At a Glance

Location
Austin, United States
Employment
Full-time
Posted
2026-03-25T15:11:08.178Z

Responsibilities

Join the team redefining how the world experiences design.

Hello, hey, g'day, mabuhay, kia ora, 你好, hallo, vítejte!

With a mission of “Every user empowered, every voice heard”, Canva’s User Voice super group is the critical interface to our most valuable partners; our users.

We want to ensure that they have a flawless experience while using Canva products as we scale our way to support 1 billion users.

Our teams are responsible for unlocking how we can deliver exceptional customer experience through streamlined and scalable systems, an optimized contact flow, expert support specialists, customer insights, plus tools to enable self-help such as our Help Center, Assistant and chat experience.

This role is for a dedicated, in-region customer support team specifically tailored for Enterprise Admins.