okta
Manager, Executive Support
At a Glance
- Location
- San Francisco, California, United States
- Experience
- 5+ years
- Posted
- 2026-02-10T18:34:57-05:00
Key Requirements
Domain Knowledge
- Insurance
- SaaS
Requirements
A minimum of
5 years of experience
in IT leadership, specifically focused on executive support or high-touch technical service management.
Technical Proficiency:
Deep knowledge of macOS, Windows, iOS, and Android platforms, along with expert-level familiarity with SaaS tools like Okta, Slack, Zoom, and Google Workspace.
Communication:
Compensation & Benefits
$138,000
—
$206,000 USD
What you can look forward to as a Full-Time Okta employee!
Amazing
Responsibilities
Lead & Mentor:
Manage and develop a global team of Executive Support Specialists, fostering a culture of excellence, discretion, and proactive problem-solving.
Service Excellence:
Define and maintain the "White-Glove" service standard, ensuring 24/7 support availability for critical executive needs and high-stakes events (Board meetings, All-Hands, etc.).
Strategic Alignment:
Partner with the Workplace Technology leadership to align executive support strategies with the broader IT roadmap, including the rollout of AI productivity tools and secure identity workflows.