signifyd95
Senior Enterprise Account Manager
At a Glance
- Location
- United States (Remote);
- Work Regime
- remote
- Experience
- 5+ years
- Compensation
- 1 (NYC/SF Bay Area/Seattle): $135,000 – $140,000 annually Tier 2 (DC Metro/Aus
- Posted
- 2026-06-30T17:27:58-04:00
Key Requirements
Required Skills
Domain Knowledge
- E-commerce
Benefits & Perks
through Learnerbly Health Insurance Dental Insurance Vision Insurance Flexi
Requirements
5+ years of Customer Success Management or Account Management
Proficiency in BI tools such as Looker is a plus
Proven customer management experience with Enterprise accounts
Proven track record of managing complex projects
Creative, driven, resourceful, detail-oriented, and highly organized
Passion for e-commerce and new technology
Compensation & Benefits
Discretionary Time Off Policy (Unlimited!)
401K Match
Stock Options
Annual Performance Bonus or Commissions
Paid Parental Leave (12 weeks)
On-Demand Therapy for all employees & their dependents
Responsibilities
Oversee the customer lifecycle to proactively drive adoption and ensure ongoing client satisfaction and retention of a portfolio of assigned clients
Project manage customer onboarding process to successful deployment by leading and coordinating internal and external activities
Work extensively with various cross-functional teams in order to orchestrate service infrastructure around client needs
Identify and successfully close renewals and expansion opportunities within your book of business
Understand your customers’ pain points, initiatives and business goals and identify how Signifyd can partner to achieve their goals
Use knowledge of the Signifyd platform to advise on best practices around product usage with end-users