Product Analyst, Rider Experience

Degree in a quantitative field (e.g. statistics, applied math, economics, engineering).

4+ years of  relevant work experience.

Experience in leading data-driven projects from definition to execution.

Proficiency in SQL and Python.

Strong problem-solving and analytical skills with the ability to transition between data and business problems.

Exceptional communication (listening, written, and oral) skills with the ability to present findings & recommendations targeted to the audience in question.

Extended health and dental coverage options, along with life insurance and disability benefits

Mental health benefits

Family building benefits

Child care and pet benefits

Access to a Lyft funded Health Care Savings Account

RRSP plan to help save for your future

Manages and owns the end-to-end analysis on rider experience, including creating frameworks, defining key metrics, develop dashboards and monitoring business health to drive decision-making and prioritization based on Lyft's business, strategy, and mission

Work closely with cross-functional partners (e.g. Engineering, Product, Marketing) to deliver actionable data-driven insights and identify opportunities for continuously improving the rider experience

Monitor and diagnose rideshare offerings product performance and present findings to senior leadership

Creates and monitors product performance dashboards and communicates findings to cross-functional team

Act as a subject matter expert and thought partner in focused product area

Breaks down complex problems from end to end and leads execution towards business impact with clear goals.