Account Manager

Nice to have:

Strong understanding of API based work

B2B FinTech experience

Worked for a hypergrowth-startup company

$120,000

- $150,000 + commission + equity + benefits. Base pay offered may vary depending on job-related knowledge, skills, experience, and market location.

Disclosure as required by N.Y.C. Admin. Code §§ 8-102 and 8-107(32) of the full time salary compensation range for this role when being hired into our offices in New York City.

Life at Ocrolus

We’re a team of builders, thinkers, and problem solvers who care deeply about our mission — and each other. As a fast-growing, remote-first company, we offer an environment where you can grow your skills, take ownership of your work, and make a meaningful impact.

Our culture is grounded in four core values:

Facilitate weekly in-person client meetings in order to build strong relationships focused on helping facilitate the change management process within Mortgage clients

Identify opportunities to adjust client processes to maximize Ocrolus footprint

Operate as the central point of contact for assigned customer base

Coordinate with teammates working on the same account to provide consistent excellent service

Ensure clients receive requested products and services in a timely fashion

Communicate client needs, demands and goals to our internal teams

Who we're looking for:

Bachelor's degree in business or related field

4+ years of Mortgage experience and processes related to Mortgage based companies

Proven track record of success with upselling, cross-selling and renewals

Client focused solutions experience

Ability to communicate client needs with internal teams