Inbox Coordinator (CRL)

Customer service, administrative, or coordination experience preferred.

The Inbox Coordinator serves as the first point of contact for incoming customer quote and project requests.

This role is responsible for reviewing requests, gathering basic information, prioritizing based on urgency, and routing opportunities to the appropriate estimator or team.

Monitor and manage incoming customer requests through shared inboxes and other communication channels.

Review customer requests to determine the appropriate next steps and assign them to the correct estimator or department.

Maintain accurate records and update tracking systems as required.

Prioritize requests based on urgency and customer needs.