Customer Information Assistant

Two years of previous customer service experience, preferably worked in a healthcare environment.

Medical terminology knowledge recommended.

Medical, Dental, and Vision Insurance.

Retirement Plan w/employer contribution.

Paid Time Off.

Employee Tuition Assistance Benefits.

Employee Referral Bonus Program

Employer Paid Holidays, Disability, and Life/AD&D for full time employees

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Meets, greets, and assists patients, family members, visitors and vendors in a manner that is consistent with the R.I.S.E.

Maintains a professional, welcoming, and orderly environment in the Customer Information area to ensure patient, visitor, and staff comfort.

values, provides requested information and transfers calls as appropriate within the confidentiality standards.

Directs patients and visitors to appropriate hospital departments or services.

Protects Hospital from losses by ensuring integrity of demographic, financial, and protected health information.