Associate IT Specialist

High school diploma or equivalent; Bachelor's degree in IT or related field

1-2 years of experience in a technical support role, preferably in a desktop support or helpdesk role

Familiarity with desktop hardware components, peripherals, and troubleshooting techniques

Excellent customer service and communication skills, with the ability to explain technical concepts to non-technical users

Strong problem-solving and troubleshooting skills, with attention to detail and accuracy

Strong knowledge of Microsoft Windows operating systems (Windows 10/11) and common desktop applications such as Zoom, Slack, Microsoft Office.

We are looking for an Associate IT Specialist to join our IT operations team at Harbinger Motors. We are a rapidly growing company with a dynamic team, seeking a versatile individual who can adapt to various roles and thrive in a fast-paced environment. The ideal candidate will be highly motivated with a strong eagerness to learn and grow.

Provide first-level technical support for desktops, laptops, printers, peripherals, and software

Respond to service requests and incidents in a professional manner while meeting the designated SLA

Prepare and deploy freshly provisioned computers

Maintain an inventory of IT assets, including laptops, desktops, and accessories