xai
Hospitality Specialist
At a Glance
- Location
- Memphis, Tennessee, United States
- Experience
- 4+ years
- Posted
- 2026-05-28T15:45:34-04:00
Key Requirements
Required Skills
Domain Knowledge
- Food & Beverage
- Government
Requirements
4+ years of food service experience in a customer service role
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2+ years of leadership experience
7+ years of food service experience in a customer service role
Previous work experience in a high-volume output environment
Advanced understanding of food safety and sanitation practices
Responsibilities
The xAI Hospitality team serves all employees, customers, government partners, potential clients and/or visitors with everything from snacks to daily meals to full-service events.
The Hospitality Specialist enhances the overall guest experience across one or more of our food service outlets or catering locations by upholding exceptional standards of hospitality.
They must possess a deep knowledge of hospitality principles and a solid grasp of food and beverage safety protocols.
Collaborating closely with hospitality leadership, this role focuses on crafting unforgettable moments for guests through flawless service, while maintaining rigorous standards and expectations.
The specialist is empowered to promptly resolve guest concerns or feedback, troubleshoot equipment challenges, apply creative problem-solving, and communicate effectively at all levels.
The Hospitality Specialist supports xAI’s mission by upholding exemplary, professional, and welcoming service environments that enhance the productivity and morale of the workforce while ensuring the team is performing to departmental and company standards.