navvis
Support Engineer - Software and Applications
At a Glance
- Location
- US Remote / Hybrid (NavVis Inc.), US Remote Hybrid NavVis Inc
- Work Regime
- remote
- Department
- Customer Services
- Posted
- 2026-02-17T11:09:11-05:00
Key Requirements
Domain Knowledge
- Insurance
Requirements
Together with you, we build NavVis!
Previous experience in Customer Support
client-first mindset
will help you succeed not only from a customer perspective but also with internal cross-team stakeholders
Surveying and scanning industry experience is a plus
Knowledge about point cloud data, image processing or SLAM algorithms is a plus
Compensation & Benefits
We offer flexible working hours and a hybrid work setup, enabling you to plan your work around your life, and not your life around work!
Responsibilities
NavVis, one of Germany’s hottest startups, is actively seeking dynamic and driven Support Engineer who is keen to shape the future of our growing US teams.
This exciting opportunity will make you a critical part of our Customer Experience Team.
You will be the first point of contact for our customers and partners worldwide, whenever they struggle in using our products.
We will enable you to become an expert on our Mobile Mapping Systems, Processing Software and Web Services like IVION.
Join the team in solving our customers' issues by investigating and summarizing the most important technical facts, testing known workarounds and finally improving our overall troubleshooting procedures to scale Support to the next level.
Previous experience in Customer Support