Medical Receptionist - Primary Care

Compassionate, authentic, and patient focused:

Supports patients through kindness;

and maintain positive relationships with patients, team members, and stakeholders across the organization.

Uses resourced to achieve the best outcomes for patients, the team, and the organization.

appropriate sections

confidentiality and handle all patient information

Medical Receptionists play a vital role in creating a welcoming, home-like environment within our primary care clinics.

This position ensures a smooth and efficient check-in and check-out experience, maintains accurate and complete patient medical records, and provides essential administrative support to keep clinic operations running seamlessly.

Patient Experience & Value-Based Care

Create a warm, welcoming, and professional experience for every patient, serving as the first point of contact and introductory face of value-based care.

Lead the check-in process and educate patients on the program’s goals, vision, and shared responsibility model.

Provide primary phone support, including answering inbound calls, scheduling and canceling appointments, returning messages, and documenting patient interactions in the EMR.