IT Refresh Technician (Temporary)

Ability to lawfully access information and technology that is subject to US export controls

Basic to intermediate knowledge of Windows or macOS operating systems

Experience with laptop setup, imaging, or device deployment preferred

Familiarity with data migration tools and processes

Familiarity with tools such as Microsoft Intune, SCCM, or similar endpoint management systems

Configure and deploy new laptops according to company standards and imaging processes

Migrate user data, settings, and applications from old devices to new devices

Track asset inventory and update records for issued and returned equipment

Test newly deployed devices to ensure proper functionality

Wipe, reset, and prepare old devices for decommissioning or return

Escalate technical issues to senior IT staff as needed